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Contact Center

Contact Center is your single point contact with the bank. Dial the pan India toll free number 1800 - 425 - 1199 Or 1800 - 420 - 1199 to avail the services of the Contact Center. Customers from abroad can dial 080-61991199Executives will be available 24 x 7 to help you. They will divulge information regarding your accounts only after proper identification. For verification you will be requested to provide the following information.

For general enquiries:

Full name and Account number along with any two of the following details: 

  • Communication address registered with bank records
  • Customer id 
  • Last 3 transactions 

You can also contact us via Email : contact@federalbank.co.in

 

For queries related to FedNet Internet Banking:

FedNet User ID,  Full Name, Email ID registered with bank records and any one of the following details:

  • Date of Birth
  • Customer ID

You can also contact us via Email : fednetinfo@federalbank.co.in

 

CUSTOMER ADVISORY
Do not dial TOLL FREE NUMBERS appearing in any other third party sources other than bank’s official channels. RBI has cautioned the usage of numbers similar to toll free numbers by fraudsters to steal sensitive information from customers such as debit card PIN/CVV/OTP etc. Customers are requested not to share confidential data to any one including bank officials.

 

Customers calling from registered mobile number get speedier services as the steps for customer identification are simplified when calls are made from customer's registered mobile numbers.